Shipping policy
Shipping Policy
Last Updated: September 22, 2026
At Nauseous, our products are made to order and fulfilled through our trusted fulfillment partner, Printful. This allows us to produce your items after you place your order and ship them directly to you.
1. Order Processing & Fulfillment
Because Nauseous products are made to order, please allow approximately 2–5 business days for your order to be processed and produced before it ships.
During busy periods, holidays, or periods of unusually high order volume, fulfillment may take longer.
Once your order has been fulfilled and shipped, you will receive a shipping confirmation email with tracking information when available.
2. Shipping Times
Shipping times depend on your destination, the shipping method selected, product availability, and the carrier handling your package.
As a general estimate:
Canada: Approximately 3–4 business days after fulfillment with Standard shipping.
United States: Approximately 3–4 business days after fulfillment with Standard shipping.
International: Approximately 5–20 business days after fulfillment with Standard shipping.
Express shipping may be available for certain destinations and products and generally takes approximately 1–3 business days after fulfillment.
These timeframes are estimates and are not guaranteed delivery dates.
Your total estimated delivery time consists of:
Fulfillment time + Shipping time = Estimated delivery time
Printful states that most orders are fulfilled within approximately 2–5 business days.
3. Shipping Costs
Shipping costs are calculated based on the products in your order, shipping destination, package characteristics, and shipping method.
The shipping price applicable to your order will be displayed at checkout.
Nauseous may offer free shipping or promotional shipping rates from time to time. When free shipping is offered, the shipping cost may be incorporated into the product price.
4. Shipping Carriers
Orders may be delivered by third-party carriers selected by Printful based on the destination and shipping method.
The carrier used for your order may vary.
Once your order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery processes.
5. Order Tracking
When tracking is available, you will receive tracking information by email once your order has shipped.
Please allow some time for tracking information to update after your shipping confirmation is received.
You can use the tracking information provided to monitor the progress of your shipment.
6. Shipping Delays
While we work with Printful to get your order to you as quickly as possible, delivery delays can occasionally occur.
Delays may be caused by circumstances including:
- Severe weather
- Carrier disruptions
- High shipping volumes
- Holidays
- Customs processing
- Incorrect or incomplete shipping information
- Product availability
- Failed delivery attempts
- Other circumstances outside of our control
Estimated delivery dates are not guaranteed.
If your package is delayed beyond the estimated delivery timeframe, please contact Nauseous with your order number so we can help investigate the shipment.
7. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information when placing an order.
If you realize that your shipping address is incorrect, please contact us as soon as possible.
We will do our best to assist you before your order enters production or ships. However, once an order has entered production or been shipped, we may not be able to change the delivery address.
Additional shipping charges may apply if an order needs to be reshipped because of an incorrect or incomplete address.
8. Lost or Missing Packages
If your tracking information indicates that your package has been delivered but you cannot locate it, please first check:
- Your mailbox or usual delivery location
- Around your property
- With household members
- With neighbours
- Your building's mailroom or parcel area, if applicable
If you still cannot locate your package, contact Nauseous with your order number and tracking information.
We will work with our fulfillment and shipping partners to investigate the issue and determine the appropriate next steps.
9. Damaged Orders
If your order arrives damaged, please contact us as soon as possible.
To help us resolve the issue, please provide:
- Your order number
- Photos of the damaged product
- Photos of the packaging
- A brief description of the damage
Do not throw away the damaged product or packaging until we have reviewed your claim, as photographs or additional information may be required.
10. International Orders & Customs
Nauseous ships to many destinations internationally. However, shipping availability may vary depending on the destination and current carrier restrictions.
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.
Unless specifically stated at checkout, these charges are the responsibility of the customer.
Customs processing may also cause additional delivery delays.
11. Multiple Shipments
If your order contains multiple products, your items may be produced and shipped separately.
This can happen because different products may be fulfilled at different facilities or require different production processes.
If your order ships in multiple packages, you may receive separate tracking information.
12. Printful Fulfillment
Nauseous uses Printful as its third-party fulfillment and shipping provider.
Printful produces eligible products, prepares packages, and coordinates shipment with third-party carriers on behalf of Nauseous.
Our use of Printful allows us to offer made-to-order products without maintaining a traditional inventory.
13. Contact Us
If you have questions about your order or shipping, please contact us through the contact information provided on Nauseous.ca.
When contacting us about an existing order, please include your order number so we can assist you as efficiently as possible.
Nauseous
nauseous.ca
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By placing an order through Nauseous.ca, you acknowledge that you have read and understood this Shipping Policy.